Conditions d’utilisation

1. Who we are

These terms govern your use of Mailblocks, the embeddable email editor and the dashboard at mailblocks.app (together, the “Service”). By creating an account you agree to them on behalf of yourself or the organisation you represent.

2. Accounts and trial

You must give accurate information and keep your login and keys secure. You are responsible for activity under your account.

New accounts include a free trial of the editor on one production domain. When the trial ends the editor stops loading until you choose a paid plan.

3. Plans, billing and limits

Paid plans are billed monthly in advance through our payment processor. Prices exclude taxes, which are added where required.

Each plan includes allowances for monthly active editor users, production domains, AI generations and image storage, as described on the pricing page. When an allowance is used up, the corresponding feature may be limited until the next month or until you upgrade.

You may cancel at any time; the plan stays active until the end of the paid period. We do not refund partial months unless the law requires it.

4. Acceptable use

You may not use the Service to create or send unlawful, deceptive or unsolicited email, to infringe the rights of others, or to attempt to break, overload or circumvent the Service or its licensing.

We may suspend an account that puts the Service, other customers or recipients at risk. Where possible we will tell you first and give you a chance to fix the problem.

5. Your content

You and your users own the designs, text and images created with the editor. You grant us only the rights needed to operate the Service, such as storing images you upload to the hosted library and processing an AI brief to return a template.

6. Availability and changes

We work to keep the Service available and up to date but do not promise that it will be uninterrupted. We may change or improve features; if a change materially reduces what your plan includes, we will give you notice.

7. Liability

The Service is provided “as is”. To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential losses.

8. Ending the agreement

You may close your account at any time from your settings. We may end this agreement if you materially breach it and do not fix the breach within fourteen days of notice.

9. Contact

Questions about these terms: [email protected].